Welcome to Moonlight! We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application ("Moonlight") and visit our website.
1. Information We Collect
We collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, user name, profile picture, and demographic information (like country, age, gender) that you voluntarily give us when you register.
- Financial Data: Data related to your transactions in the app, such as coin topups, spent coins, received coins from virtual gifts, and withdrawn amount history. We do not store credit card or raw billing data directly; all payments are handled securely by third-party payment gateways.
- Device Data: Mobile device information, such as your IP address, device ID, operating system, and FCM notification token.
2. How We Use Your Information
We use the collected information to provide, maintain, and improve our services, including:
- Setting up and managing your user account and profile.
- Relaying real-time live streaming sessions and co-hosting PK Battles.
- Processing and managing in-stream mini-games (TriMela, Ludo, Fruit Challenge, etc.) and virtual gifts.
- Sending you push notifications regarding active live rooms of hosts you follow.
- Preventing fraudulent activity, resolving disputes, and enforcing our terms of service.
3. Sharing of Your Information
We do not sell, rent, or trade your personal data. We may share information we have collected about you in certain situations, such as:
- Compliance with Laws: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations, or protect the safety and rights of others.
- Third-Party Service Providers: We may share data with service providers that perform services for us, such as hosting services, payment gateways, push notifications (Firebase Cloud Messaging), and Agora RTC streaming relay services.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, please remember that no transmission of data over the internet or mobile network can be guaranteed to be 100% secure.
5. Your Privacy Rights
Depending on your location, you may have rights under local privacy laws (like GDPR or CCPA) including:
- The right to access or duplicate your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your account and related information.
To exercise these rights, please contact us using the information provided below.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@moonlightlive.in
Phone:
Address:
Website: https://moonlightlive.in
